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Active Member
racprops
Posts: 5
Registered: 11-11-2009
Location: Phoneix AZ
0

Lack of service

Is the only way to get a responce is to write nastiy things here...

 

One guy complains about a shipping problem and gets a fast answer, I post a day ago and can not get any responce.

 

I know the post about the shipping problem got answered with minutes as I was just here look to see if anyone answered my question.

 

This sucks.

 

I waited for my turn and so far no replies.

 

ANSWER MY POSTS IT IS MY TURN.

 

Rich racprops

 

 

Community Moderator
andyP
Posts: 5,485
Registered: 11-27-2007
Location: Duesseldorf, Germany GMT +01

Re: Lack of service

[ Edited ]

Rich, welcome to the forum,

 

good question!

 

This is a peer to peer forum, not an official support channel, so you need to rely on members offering their opinions and advice. Some Lenovo employees do follow the boards and help out where and when they can.

 

This board, A & M ThinkCentre, is not one of the "hottest" boards if you compare the number of posts to those on other boards. I hope you can agree with this.

 

I personally don't know NetVista systems at all well and don't have any answers for you :smileysad: I can however point you to ThinkPads.com where you may also be able to find assistance in their IBM or Lenovo Desktops/Workstations/ThinkStations only board.

 

In pointing you outside this forum, I'm not trying to overt a possible nasty post, but rather pointing you to a possible source for a solution. I hope you will continue visiting here in order to help assist others with your knowledge and of course to ask further questions.

 

Regards

Andy


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Active Member
racprops
Posts: 5
Registered: 11-11-2009
Location: Phoneix AZ
0

Re: Lack of service

Well at lease you gave some thing of an answer.

 

Note the complaint was answered by someone calling him self   same as the company so seeing him respond to a shipping complaint and my two posts get nothing, one being a day old, and that  this complaint came in just a little before getting an answer, well that stinks big time.

 

And I did get an replay by making a fuss....

 

So they take over the IBM line and know nothing??

Oh great.

 

Rich

 

 

Community Moderator
erik
Posts: 3,472
Registered: 11-23-2007
Location: United States
0

Re: Lack of service

rich,

 

like andy said, this is a peer-to-peer forum.   while lenovo employees may step in and address some of the bigger issues on a case-by-case basis, we do not have a dedicated support staff here.   everyone is here on a voluntary basis -- employees, admins, mods, and gurus included.   unfortunately, we cannot guarantee that everyone's questions will be addressed or answered.

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Active Member
mahdi86
Posts: 28
Registered: 01-25-2010
Location: Iran, Islamic Republic
0

Re: Lack of service

Hi,

 

I really appreciate the volunteers who are trying to help us here every day, but I think that Lenovo really should care about the problems their users are experiencing. I am having a handfull of problems, I posted all of them in different threads, and I didnt receive even a single answer. I would like to help, but I dont like to give wrong information which wont help people, so I think its better if Lenovo would supply people who get payed for doing this. Many moderators here in this community DO HELP! But since the moderators are so few, it would really be amazingly nice if Lenovo just care a little at least and topped up the number of moderators and admins, so that we could actually use this forum for what it was meant to: for solving our problems that we have with laptops that we bought for hundreds of dollars.

I guess many people have the same problems here, we could have a chat or sth which will make it easier to communicate. Instead of just using up community space the members here should be helping. I am fed up of posting my problems here, no one answers anyway. And this isn ot critics against he moderators or the admins, it is against LENOVO ITSSELF!!!

The moderators and admins are doing a good job, but they are just to few!!!

 

Mahdi