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Nomad
Posts: 1
Registered: 07-22-2008
Location: Santa Clara, California
0

X61 SVGA+ Vista Tablet w/Wacom Pen Driver Failure

Hi,

 

Had a problem pop up after a resume under Vista (7764CTO): my bezel buttons (all four) stopped working along with the Wacom pen.  Device Manager showed that the "Wacom serial pen tablet" driver would not start (Code 10), but no other errors.

 

Rebooting (cold) failed to resolve any problems.  Reinstalling the button drivers (even without first uninstalling) resolved the bezel button issue.  Because of the Code 10, I uninstalled the "Wacom serial pen tablet" device, then reinstalled several times without success.  I then attempted a System Update which downloaded drivers for a "Wacom penabled dual touch".  Trusting the update (yeah, big mistake), I installed the download.  Now I get Code 10's for the "Wacom penabled dual touch", and this is the only device that DM recognizes.  I'm assuming that the dual touch driver is for a MultiTouch screen, but remember I have an SVGA+.

 

My research shows that others have had this problem (under XP too), but without an effective resolution.  The X61 apparently uses a modified Bamboo Fun tablet with modified drivers.  Attempting to install a device with my system's HIDDIGI.INF gives an incompatible software driver for this device error, but this INF is supposed to be the correct one for the Wacom serial pen tablet.  Attempts to locate/download a driver package have also failed (broken links or XP-only files).  Finally the Lenovo website driver matrix lists the MultiTouch but not the SVGA+, and therefore has no drivers to download either.

 

So what I'm looking for is a listing (ALT PRTSC is fine) of Device Manager with the HID and Mouse sections expanded to show exactly what devices SHOULD be configured.  Next I need a set of Vista 32 drivers that match this configuration.  (I'm still looking for my factory disks, to see if I can pull drivers off them.)

 

Regards,

Mike

Fanfold Paper
GreenPM
Posts: 3
Registered: 01-24-2009
Location: USA
0

Re: X61 SVGA+ Vista Tablet w/Wacom Pen Driver Failure

Mike,

I am going through the same problem now. When I first got the laptop the touch driver worked fine. Recently I had to send the laptop in for a new hard drive and they replaced the screen due to multiple scratches. The warranty covered a new screen so I took them up on it. When I received the repaired laptop the first thing I noticed is the the HID touch driver was missing. I tried to do all the updates and still no driver. I called tech support and they had me reinstall the drivers again. To this day I have not had any luck on getting the touch driver working or installed. They are sending out the box to send back to them. Did you have any luck with your issue> If so I would like to know what you did. I also have the 7764-CTO with 4gig of Ram. Great tablet up till now.